There is a small hole in the roof of the office.

Joe places a small pail to collect the water when it rains.

The hole is getting bigger. Joe uses a bigger pail.

The hole gets even bigger. Jen offers to help Joe. They will use another pail to replace the first before it gets filled.

It’s the rainy season and a second hole appears!

Joe and Jen are overwhelmed by the constant switching of pails. They can’t keep up with their own BAU. Their manager assigns Jen to take over Joe’s work so he can focus on the roof situation. Jen gets upset that she has to do extra work.

Thankfully, the dry season approaches.

The manager comes up with a great solution. She requests funding from the director to fly in an overseas expert to help with the situation. Joe is mentored by the expert. Additional funds are used to purchase specialized pails and an expensive wet weather radar recommended by the expert.

The rainy season is here again and another hole appears!

There are now three holes but Joe is ready! With his new expertise and equipment, he manages the situation superbly. Joe receives a new title – ‘Environmental Control Specialist’.

An additional staff named Jeff is hired to take over Joe’s original BAU. Jeff and Jen will still assist Joe when the need arises. There are now three persons in the new ‘Environmental Control’ team.

It’s time for the annual awards dinner!

Joe is promoted to Manager and commended for contributing towards a safe and clean working environment. His manager has been selected to attend a two year leadership program in the Switzerland as a reward for her innovation. She will take on the role of Director when she returns to Singapore.

The roof is still leaking…

Coach Hansen

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